Returns & Exchanges
At The Pant Project, we want you to love your fit; that is why we offer a hassle-free 10-day window for returns and exchanges on all our custom-tailored and ready-to-wear trousers. If the fit isn't perfect, we are committed to making it right through free alterations or a full refund.
Return Process
- 1.Initiate Your Request
Visit our Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Choose Your Preference
Select whether you would like a size exchange, a complimentary fit alteration by our expert tailors, or a refund to your original payment method.
- 3.Schedule a Pickup
Pack the pants in their original packaging with tags intact, and we will arrange a free doorstep pickup within 24-48 hours.
- 4.Quality Check & Processing
Once our warehouse receives and inspects the garment, your exchange will be dispatched or your refund will be processed within 7 business days.